A Medicare Broker Who Grew Up Here and Works for You
Medicare is one of the most important financial decisions you will make, and who you work with matters. I am Nick Walters, an independent Medicare broker serving the Mahoning Valley and Western Pennsylvania. I have spent more than nine years helping people here cut through the confusion and choose coverage with confidence.
How I Built This Practice
I have spent more than nine years working in Medicare. A few years in, I launched Walters Medicare as an independent brokerage. Today I represent 13 carriers, which means I can compare plans across companies and recommend whatever fits your situation, whether the deciding factor is your doctors, your medications, or your budget.
That independence is what this business is built on. My goal has always been two things: make the Medicare process as clear as possible, and give the kind of service after enrollment that makes people feel they made the right call long after the paperwork is signed.
My father sold insurance as a captive agent for 15 years, so I grew up around the business and understood early what the work involved.
What kept me in it is the part I enjoy: Medicare has a lot of moving pieces, and most people meet it for the first time at 64 with no idea where to start. I like talking to people, and I like taking a complicated decision and laying it out plainly so it stops feeling overwhelming.
I started out as a captive agent with Anthem. Captive means I could only offer one company's plans. That taught me the business, but it also showed me the limits of it. If the plan that fit someone best was not the one I carried, there was nothing I could do about it.
That is why I went independent. Now I can look at what actually fits.
What Independent Actually Means
A captive agent works for one insurance company and can offer only that company's plans. An independent broker contracts with many companies and compares across all of them.
I am independent. I represent 13 carriers, and I am licensed in Ohio, Pennsylvania, and Michigan. When I recommend something, it is because it fit your situation better than the alternatives I looked at, not because it was the only thing on my shelf.
The money works the same way no matter what you pick. Carriers pay me when you enroll, and the amount does not change based on which plan you choose. You pay the same premium working with me as you would going straight to the company. That structure is deliberate: it means I have no financial reason to steer you anywhere.
I am the sole owner and the only person who works here. There is no call center behind me and no handoff to someone else once the paperwork is signed. The person who explains your options in October is the person who answers the phone in March.
What Working With Me Looks Like, Start to Finish
1. A first conversation
I start by asking where you are. Turning 65, retiring, moving, losing employer coverage, or just unhappy with what you have. I answer questions and explain how the pieces fit. Nothing is decided in this conversation, and there is no cost for it.
2. Gathering the details that matter
Before I can compare anything honestly, I need four things: the doctors and specialists you see, the medications you take with their dosages, the pharmacy you use, and a sense of your budget. That list is short, but it decides almost everything.
3. The comparison
I run your details against the plans available where you live and show you what I find, including the trade offs. I will tell you when a plan looks good on paper but falls apart on the specifics that matter to you. If your current coverage is already the right fit, I say that and leave it alone.
4. Enrolling
You decide. If you choose to enroll, I handle the application and the paperwork and confirm your coverage start date so nothing is left hanging.
5. After you enroll
This is the part that matters most and gets talked about least. A new prescription, a doctor leaving a network, a confusing letter in the mail: you call me directly, year round. And each fall I offer a free annual plan review, because plans change every year even when your life does not.
Where I Work and How I Meet
I serve the Mahoning Valley and Western Pennsylvania. Within about a 45 minute drive of Boardman, I am glad to meet in person, usually at your home or wherever is comfortable for you. Beyond that distance, everything works well by phone, and plenty of my clients prefer the phone even when they live nearby.
Either way the help is the same and it costs you nothing. Pick whichever is easier.
I serve in leadership at my church. I coach my son's baseball team and my daughters' softball and basketball teams. Most weeks you can find me at a field or a gym somewhere in the valley.
Licensing and Training
I hold active insurance licenses in Ohio, Pennsylvania, and Michigan, and I carry both a personal and an agency license. The license and producer numbers are published in the footer of every page on this site, so you can verify them with any state insurance department without asking me for them.
Medicare rules change every year, and carriers require yearly training and testing before an agent can offer their plans for the coming year. I complete that certification each year for every carrier I represent. It is a requirement, not a credential, but it is the reason I can talk about next year's plans with any confidence.
I am AHIP certified and renew it every year. AHIP is the annual training and testing requirement for agents who work with Medicare Advantage and Part D plans. Beyond that, I complete each carrier's own certification for every plan year.
What I Can Help With
There are no sales scripts here. I ask questions, I listen, and I show you your real options. Whether you are comparing Medicare Advantage and Medicare Supplement coverage, choosing a Part D drug plan, sorting out a D-SNP if you have both Medicare and Medicaid, or turning 65 and starting from zero, I walk through it with you at your pace.
If you have a question, reach out and you will get me, not a call center.
Ready to talk through your options?
There is no cost, no obligation, and no pressure. Just a straightforward conversation about what Medicare looks like for your situation.